In these uncertain times for travellers we thought that we would pass on Axa Insurance’s advices on cancellation cover under their travel policy. All insurance policies have differences but this gives a favour of the likely approach.
Cancelling your trip
Am I covered to cancel my trip?
• You should speak to your tour operator or transport and accommodation provider in the first instance for a refund of costs.
• You should contact your claims team for claims consideration if –
o You are due to travel to an area where regulatory body has advised against travel to and you have costs that will not be covered by your tour operator or transport provider and you can provide written evidence detailing this and any refunds you have received, please contact the claims team for consideration.
o You are unable to commence your trip due to a compulsory quarantine or a regulatory authority advising you not to leave your home. Or the area you are due to travel due is ‘locked down’ due to quarantine.
o You have a pre-existing medical condition and a medical practitioner has advised you not to travel due to a risk to your health.
o You are due to travel to an area where you will need to self-isolate upon return.
• If you are due to travel to an area where no regulatory body has advised to cancel, then no cover is in place for disinclination to travel.
Should you have any further questions please contact us on 01934 522252.
