Published on 3rd April 2021

After a long Winter we are very pleased to announce that our office is to reopen from 12th April to customers and visitors.

Our opening hours are 9am to 5pm – Monday to Friday.

Measures have been taken to make sure we are COVID-19 secure and some colleagues will continue to work from home for the time being.

We look forward to seeing existing and new customers in the near future.

Published on

We are looking to recruit a commercial insurance consultant / account executive.

There is a book of customers to work with so this is a good opportunity for the right candidate.

A good base of knowledge across most of the following range of insurance classes is desirable:

Commercial Combined
Property Owners
Professional Indemnity
Directors and Officers
Contractors All Risks
Motor Fleet
Motor Trade
Public and Employers Liability and Package Commercial.

The role would suit an Account Executive who is happy to help manage a book of business with activities including sales, lead generation, claims, renewals and policy administration.
Suitable Commercial Account Handlers who are interested in this type of role will also be considered.

All enquiries to Managing Director – Stuart Rose on 01934 522252 or No recruitment consultants need enquire.

Published on 5th January 2021

Due to the new national lockdown, our offices are now closed to the public. You can still contact us on here, by ‘phone, email or on Facebook. Post will be collected and dealt with on a daily basis.

Published on 21st December 2020

24th December – 09.00-13.00
25th December – Closed
26th December – Closed
27th December – Closed
28th December – Closed
29th December – 09.00-13.00
30th December – 09.00-13.00
31st December – 09.00-13.00
1st January – Closed
4th January – Open as usual

Published on 4th November 2020

As we head into another national lockdown from Thursday 5 November, we want to reassure customers that we remain open for business.

Whilst most of our staff will be working from home, we are still committed to answering any calls or e-mail queries quickly.

Thank you for your continued support and best wishes to all our customers.

Published on 27th August 2020

Our phones are back up and running – 01934522252

Published on

Our phone lines are temporarily down. Please email us on

Published on 21st March 2020

During these unprecedented times, we want to inform you that we are still open for business and here to help during this difficult period. Our opening hours remain Monday to Friday from 9am to 5pm.

As per government guidance most of our staff are working from home but they are able to handle calls and queries and process policies as normal.

We have taken the regrettable step of closing the office to visitors for the time being due to the limited capacity within the office and also to protect staff and visitor welfare.

We have cancelled any customer visits for the time being.

Please continue to contact us by phone on 01934 522252 or by e-mail on

We wish you a safe passage to the other side of this most unwelcome and unexpected situation.

Best wishes.

Stuart Rose

Published on 9th March 2020

In these uncertain times for travellers we thought that we would pass on Axa Insurance’s advices on cancellation cover under their travel policy. All insurance policies have differences but this gives a favour of the likely approach.

Cancelling your trip
Am I covered to cancel my trip?
• You should speak to your tour operator or transport and accommodation provider in the first instance for a refund of costs.
• You should contact your claims team for claims consideration if –
o You are due to travel to an area where regulatory body has advised against travel to and you have costs that will not be covered by your tour operator or transport provider and you can provide written evidence detailing this and any refunds you have received, please contact the claims team for consideration.
o You are unable to commence your trip due to a compulsory quarantine or a regulatory authority advising you not to leave your home. Or the area you are due to travel due is ‘locked down’ due to quarantine.
o You have a pre-existing medical condition and a medical practitioner has advised you not to travel due to a risk to your health.
o You are due to travel to an area where you will need to self-isolate upon return.

• If you are due to travel to an area where no regulatory body has advised to cancel, then no cover is in place for disinclination to travel.

Should you have any further questions please contact us on 01934 522252.

Published on

Closed Sign

Many businesses are understandably concerned about having to close their doors following an outbreak of Coronavirus amongst their staff or at their premises.

If you have business interruption insurance in place under your business insurance policy then there are 2 extensions within the business interruption section that need to be reviewed:

1) Prevention of Access. This extension involves closure of the premises by any action of Government Police or Local Authority due to an emergency which could endanger human life or neighbouring property.

Some wordings however do exclude an outbreak of infectious disease under this extension, as it is dealt with by a more specific cover, which is mentioned below.

2) Notifiable Diseases. This relates to a loss of income following illness sustained from an infectious disease at the premises, an outbreak of which the competent Local Authority has stipulated shall be notified to them.

Many insurers however have restricted the cover offered by this extension in view of the capacity for catastrophic losses cause by a global pandemic. Their extension is on a specified illnesses basis only, an outbreak of which is deemed notifiable to a competent Local Authority.

Their policy wording has a list of illnesses that are covered. Coronavirus or Co-Vid 19 is not mentioned on the list of specified illness that are covered and hence is not insured.

Some of the largest insurers in the market restrict their cover to the specified illness basis so many policyholders will need to brace themselves for bad news when investigating their cover.

Should you have any further questions please contact us on 01934 522252.

BIBA (British Insurance Brokers Association) Purple Partnership

Copyright © 2021 Birnbeck Finance Limited t/a Birnbeck Insurance Services
Registered Address: Whetcombe Whey, Ropers Lane, Wrington, Somerset, BS40 5NH
Company No. 01158939
Registered in England and Wales

Our industry’s ombudsman is the Financial Ombudsman Service
We are authorised and regulated by the Financial Conduct Authority
FCA Registration Number: 125599
Foreign Account Tax Compliance Act Certificate